How to choose a restaurant waiting button system

A restaurant notification system can be worth its weight in gold, allowing establishments to reduce queues, improve customer comfort and avoid staff having to call out names.

Let’s take a look at some important considerations when it comes to choosing a waiting button system.

Size and Scale

Firstly, consider the size of your restaurant. There are different types of waiting buzzer systems that are suited to establishments of different sizes. A small cafe, for example, would be well suited to a basic radio frequency paging system, while a large establishment would be better off choosing an alphanumeric pager system that displays information such as table numbers or queue order, easing customer concerns about long wait times.

Coverage

It’s also important to consider the physical size of your building. Many wireless call buttons www.dinggly.com/products/wireless-call-buttons/ can cover a decent area, but check that the system in which you’re interested can cover any outside seating areas, and would still work if your restaurant were to expand in size. You’ll also want to avoid buying too many pagers, so try to work out your maximum queue size, to save unnecessary costs.

Analytics

You may wish to consider a Bluetooth- or Wi-Fi enabled system. In both cases, these can connect to apps, giving useful insight into queue times and customer demand.

Alerts

Ensure your pagers are going to attract customers’ attention when they buzz, particularly if it’s a noisy environment, where flashing lights or vibrations can be useful.